Quotation and Sales Order

Quotation Creation and Management
  • Generate clean, professional-looking, interactive quotations with customizable templates. Include product descriptions, pricing, discounts, and terms. Track the status of quotations (e.g., draft, sent, confirmed). Allow customers to accept quotations online.

Sales Orders
  • Convert accepted quotations into sales orders automatically. Manage sales orders with features for order modifications, cancellations, and tracking.

Product Management

Product Catalog
  • Maintain a comprehensive product catalog with detailed descriptions, images, and specifications. Organize products into categories for easy browsing.

Pricing and Discounts
  • Manage product pricing, including price lists for different customer segments. Set up discounts, promotions, and special offers.

Product Variants
  • Handle product variants such as size, color, and other attributes. Manage inventory and pricing for each variant.

Inventory and Stock Management

Real-Time Stock Levels
  • Monitor real-time stock levels and availability across multiple warehouses. Ensure accurate stock data to prevent stockouts and overstocking.

Inventory Integration
  • Seamlessly integrate with the Inventory Module to automate stock movements, replenishments, and adjustments based on sales orders.

Dropshipping
  • Support Dropshipping by allowing sales orders to trigger purchase orders directly to suppliers.

Order Fulfillment

Shipping Management
  • Manage shipping options, carriers, and rates. Generate shipping labels and track shipments directly from the module.
Delivery Orders
  • Create and manage delivery orders linked to sales orders. Track the status of deliveries and ensure timely fulfillment.
Returns and Refunds
  • Handle product returns and refunds efficiently. Generate return merchandise authorizations (RMAs) and manage the return process.

Invoicing and Payments

Invoice Generation
  • Automatically generate invoices from sales orders. Customize invoice templates to match company branding and requirements.
Payment Terms
  • Define payment terms and conditions for customers. Manage partial payments, advance payments, and payment deadlines.
Online Payments
  • Integrate with various payment gateways to accept online payments. Enable customers to pay invoices directly through the customer portal.

Customer Portal

Self-Service Portal
  • Provide customers with access to a self-service portal where they can view quotations, orders, invoices, and delivery statuses.
Order Tracking
  • Allow customers to track the status of their orders and deliveries in real-time.
Communication
  • Facilitate communication between customers and sales representatives through the portal.

Reporting and Analytics

Sales Dashboards
  • Create custom dashboards to monitor key sales metrics such as revenue, conversion rates, and sales performance.
Sales Reports
  • Generate detailed sales reports, including sales by product, customer, region, and sales representative. Analyze trends and identify opportunities for improvement.
Forecasting
  • Use sales data to generate sales forecasts and make informed decisions about future sales strategies and inventory requirements.

Sales Team Management

Team Organization
  • Organize sales teams and assign leads, opportunities, and sales orders to specific teams or representatives.
Performance Tracking
  • Monitor the performance of sales teams and individual representatives through dashboards and reports. Set and track sales targets.
Commission Management
  • Define and manage sales commissions based on sales performance, order value, and other criteria.
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