eCommerce
The eCommerce feature in the Ashewa SmartERP Sales module is designed to optimize online sales operations, from product management to customer experience and order fulfillment.
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Problems Solved
— 01
Disjointed Online Sales Process
- Managing online sales through multiple systems can lead to inefficiencies and fragmented customer experiences.
— 02
Manual Order Fulfillment
- Processing orders manually can be time-consuming and prone to errors, affecting order accuracy and delivery times.
— 03
Limited Customer Insights
- Lack of centralized data can hinder the ability to understand customer behavior and preferences.
— 04
Reporting Difficulties
- Generating detailed reports on online sales performance and customer interactions can be challenging without integrated tools.
Benefits of Automated eCommerce
Streamlined Online Sales
Automate and integrate eCommerce activities to enhance efficiency and accuracy in order processing and customer management.
Enhanced Accuracy
Reduce errors in order fulfillment and inventory management with automated tools.
Improved Customer Insights
Gain real-time visibility into customer behavior, preferences, and purchasing patterns.
Efficient Reporting
Easily generate comprehensive reports on eCommerce performance, including sales, customer interactions, and product trends.
Key Feature
Automated Order Management
Process and manage online orders with automated tools to streamline fulfillment and improve accuracy.
Product Catalog Management
Manage and update product listings, pricing, and inventory across your online store with ease.
Customer Relationship Management
Track and analyze customer interactions, preferences, and purchase history to enhance the shopping experience.
Comprehensive Reporting
Generate detailed reports on online sales performance, including revenue, order volume, and customer metrics.
Fully integrated with necessary features
Sales
Sync eCommerce orders with sales data to manage transactions and customer accounts seamlessly.
Inventory
Manage stock levels and product availability in real time to ensure accurate inventory management and order fulfillment.
Help Desk
Address online customer service requests and support issues efficiently through integrated help desk tools.
Accounting
Integrate eCommerce transactions with financial records for accurate billing and revenue tracking.
CRM
Connect eCommerce data with customer relationship management to enhance customer service and track interactions.
Marketing
Leverage marketing tools to promote products, analyze campaign performance, and drive online sales.
